Welcome to Sophia Explore! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms

• These Terms and Conditions govern all transactions and interactions with Sophia Explore.
• By placing an order, you acknowledge and accept these Terms.

2. Payment Policy

• Cash on Delivery (COD) is the only payment method we offer.

3. Order Process

• Orders are confirmed once you provide accurate delivery details.
• Incomplete or inaccurate information may result in order cancellation.

4. Delivery and Shipping

• Delivery timelines will be communicated at the time of order confirmation.
• We ensure that products are securely packaged to avoid damage during transit.

5. Returns and Exchanges

• Returns or exchanges are accepted only in cases of damaged, defective, or incorrect items.
• Claims must be made within 7 days of delivery by contacting our customer service team.
• Products must be returned in their original condition, including packaging and tags.

6. Product Availability

• All products are subject to availability.
• We reserve the right to limit quantities or discontinue items without prior notice.

7. Limitation of Liability

• Sophia Explore is not responsible for delays caused by external factors, such as courier service disruptions or natural events.
• We are not liable for any loss, damage, or inconvenience arising from the use of our products.

8. Changes to Terms

• We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website with the effective date.

9. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:[email protected].