At Sophia Explore, we are committed to delivering your orders promptly and securely, no matter where you are in the world. Please review our shipping policy for important details about shipping costs, delivery times, and handling procedures.
1. Shipping Areas
We offer worldwide shipping, enabling customers from diverse regions to access our products.
2. Delivery Times
- Orders are typically delivered within 5 to 7 business days after confirmation.
- Delivery times may vary based on the destination and local customs procedures.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Costs
- Shipping charges are calculated based on the destination, product weight, and size.
- Applicable shipping costs will be displayed at the time of order confirmation.
- Customers are responsible for any additional customs duties or taxes imposed by their country.
4. Handling Procedures
- All orders are carefully packed to ensure they reach you in perfect condition.
- You will receive a confirmation message when your order is shipped, along with tracking details (if applicable).
5. Payment Method
- We operate strictly on a Cash on Delivery (COD) basis.
- No other payment methods are available. Please ensure you have the correct amount ready at the time of delivery.
6. Delayed or Missing Shipments
- If your order does not arrive within the expected timeframe, please contact us immediately.
- We will coordinate with our shipping partners to resolve the issue and provide updates.
7. Contact Us
For inquiries or concerns related to shipping, please contact us: