At Sophia Explore, we are committed to protecting your privacy and ensuring a secure shopping experience. Please read our Privacy Policy carefully to understand how we collect, use, and safeguard your personal information.

1. Information Collection

We collect only the necessary information required to process your orders, such as:

• Name
• Delivery address
• Contact information ( phone number or email)

We do not store or process sensitive payment details, as we only offer Cash on Delivery (COD) as our payment method.

2. Use of Information

Your personal information is used solely to:

• Process and fulfill your orders.
• Provide customer support.
• Send order-related updates.

We do not share your information with third parties except as required for order fulfillment ( delivery services).

3. Payment Method

Our business operates strictly on a Cash on Delivery basis. No other payment methods are offered or accepted. Please ensure you have the correct amount ready at the time of delivery.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss.

5. Opt-Out Instructions

You have the right to opt out of receiving promotional messages or updates. To opt out:

• Contact us via [email protected].
• Specify that you wish to be removed from our promotional mailing list.

6. Changes to the Privacy Policy

We may update this policy as needed to reflect changes in our practices. Any updates will be posted on this page with the revised date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at: [email protected].